OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 76 comments received in the last 90 days.
06 June 2022
Nothing was too much trouble - always helpful
05 June 2022
5 stars for Nico
31 May 2022
Excellent communication throughout
30 May 2022
Very professional and knowledgable staff
23 May 2022
Robert upjohn at Bristol Mini was pleasant to deal with, he kept me updated throughout the order and manufacture period. on collection of the Vehicle he went through all of the features with me on handover. He deserves a payrise!!! :-)
21 May 2022
I was very satisfied, my needs were met and made to feel very comfortable.
21 May 2022
Julie is very professional, friendly and knowledgeable and very efficient. This made the choice for our new mini easy. I would recommend Julie to anyone.
19 May 2022
Harriet was a pleasure to do business with. Very helpful and clear on everything
17 May 2022
Nico, our sales executive, was incredibly helpful. He answered all our questions - of which there were many! And spent as much time as was needed working through the details of the purchase and delivery.
12 June 2022
Able to take it in on a Saturday which suits my job. Kept me updated throughout the service
12 June 2022
Completely satisfied with the whole experience
11 June 2022
Excellent service and work Pleasant environment to attend Reliable
11 June 2022
Fulfilled all my expectations in a professional and courteous manner and in good time as my appointment involved waiting for the car due to the distance to my home address.
11 June 2022
Excellent customer service
10 June 2022
Good communication. Polite and helpful staff.
09 June 2022
Prompt, helpful and courteous service.
04 June 2022
Kept informed all way through
30 May 2022
An urgent problem promptly fixed.
30 May 2022
They were able to get my issues resolved within great time, and completely everything to a high standard.
10 June 2022
Harriet Jones was fabulous couldn't have been more helpful and her communication was first class