The process was poorly managed and I felt extremely let down that I had to wait an additional month to recieve my car due to the branch ordering me the wrong car. By the time my car arrived I was not looking foreword to getting it due prior faults.

Brilliant service . Kept up to date all the time and staff very friendly polite and helpful

Quick turn around, updated throughout

Was not a service but a repair as car broke down the team were very good

The service was quick, the hired car was nice, I was kept In the loop at all times and was very happy with the level of service.

Very happy with the car itself but sales staff and management were great

It was the excellent service I've come to expect at Dick Lovett.

It would have been great to have been able to borrow a car but I was told these were not available on a Saturday.

Very professional & efficient

work all carried out fine, took as long as they said it would take. Very polite.

Throughout the manufacturing process and the delivery process plus the handover process it was smoothly done and always kept up to date by telephone and by email as well. I have not missed any messages at all it was all communicated in a timely manne

I didn't have to wait long to be seen and I was kept up to date